Best German internet providers – Provider Comparison
Find the best internet provider in Germany with our help. There are many too many internet providers out there to not get lost and possibly signing up with an internet provider that is too expensive or that offers bad service.
But finding the best internet provider in Germany will be an easy task with our help. You will learn about the advantages and disadvantages of the biggest internet service providers in Germany and then choose the one that suits your needs best.
Generally all internet service providers in Germany offer DSL with at least 6Mb/s and up to 100Mb/s or even in few selected areas up to 200Mb/s via glass fiber. Also most internet providers offer contracts with a minimum duration of 24 months, therefore it is really important to choose the right provider as you are stuck with them for a while.
Also if you read a bit about 1&1 online you will see that most 1&1 customers would recommend 1&1 to their friends which is a very important measurement of customer satisfaction. Signing up with 1&1 is an easy and straight forward process and we will compare the best options for you.
+ Very fast internet via glass fiber with up to 100Mb/s
+ Free hardware (1&1 routers are from German manufacturer Fritzbox, which are the best routers available) when signing up for 24 months
+ Fair terms of condition
+ Very good prices for DSL
+ DSL contracts also include a German landline
– Customer service is not reachable via phone 24/7
Very fast internet
1&1 is one of the first internet providers in Germany that offers high speed internet via glass fiber in many areas. With their availability test you can find out if internet via glass fiber is already available in your street.
But even if speed is not your main focus 1&1 has other very good offers which almost always come with a German land-line number. The basic package comes with up to 6Mb/s, the middle package already offers internet with up to 16Mb/s and for heavy internet users the high speed option comes with 50Mb/s in most areas and with up to 100Mb/s in few test areas now.
Free hardware – 1&1 Homeserver
1&1 will also give you a free Fritzbox (which they call Homeserver) with your contract, if you sign up for 24 months. Believe me, there is right now no better option out here in Germany than the Fritzbox routers, which usually cost at least 100€.
So getting this Homeserver for free and being able to use whichever router you want to, if you already own a router, are big advantages over other internet providers.
Clear and fair terms of condition
You will get the internet speed that you were promised when signing up. 1&1 double checks during sign up process, if the option you have chosen really is available. And if after your internet access is ready and you will not reach the speed that was promised you can cancel your contract without problems.
Very good prices for DSL
Compared to other internet providers 1&1 offers very competitive rates and great service. The basic internet option starts with 9,99€ per month (first 12 months), while the fastest option costs 19,99€ for the first 12 months. Be aware that prices after 12 months go up, so calculate your costs for 24 months.
Keep your eyes open as 1&1 offers special deals from time to time on certain packages. Most recently you got a 100€ signing bonus if you switched your internet service provider.
Internet plus German land-line
All 1&1 internet contracts come with a German land-line number, which is still very useful nowadays. Most packages include a flat-rate for calls to other German land-lines.
Customer service not 24/7 via phone
This is just a minor negative point, as most of the time you can solve any problems via their chat or email. But if you run into more serious problems like not being able to connect to the internet it is nice to know that you can call their service team on a German landline number, which is usually free of charge.
So unless your internet crashes on a Sunday night at 4 am this should not even be a negative point for you.
Having tested out many internet providers in Germany 1&1 Internet is clearly the best choice for you when moving to Germany. Internet is very reliable and fast and also prices are very good. And to top all that you will get a free Homeserver from Fritzbox with all 24 months contracts. Isn’t that great?
o2 Internet used to be called Alice in the past. And since o2 took over a lot of things changed for the better. o2 comes in as a close second in our comparison. What set o2 back is the fact, that it is not really a flatrate anymore, as they will cut your highspeed connection after 100GB/300GB/500GB of data a month and let you surf with only 2Mb/s for the rest of the month.
To be fair 99% of users will not even use 100GB a month of data but this is just my personal opinion, that internet should be without limitation. On the other hand o2 makes up for this with very cheap monthly rates and also good subsidized hardware. And since recently all contracts include a flatrate for German landline AND mobile phones.
+ Very very good prices for DSL
+ High speed internet via glass viber with up to 100Mb/s
+ All packages include a German landline with flatrate for other landlines AND German mobile phones
– Internet speed will be cut down after a certain amount of data a month
Very very good prices for DSL
o2 offers constantly the best rates for high speed internet in Germany. If you are lucky they might even have some special offers like discounts for the first 3 months or very cheap Fritzboxes as router. So keep your eyes open for some special deals from o2.
High speed internet
Minimum packages offer already 8Mb/s and top end packages offer up to 100Mb/s. So also speedwise o2 is among the top internet providers.
German landline and mobile phone flatrate
Now this is really something that might be interesting for you as probably most of your friends and colleagues will have a German mobile phone number. And you can call them for free from your homephone, how cool is that?
This means you could save some money and go for a cheaper mobile contract without an all-net flat, as you can do free calls from your homephone.
Internet speed cut
As mentioned already 99% of users do not reach the limits, but for me personally this is the point, why o2 only comes in second place after 1&1. If 02 thinks you download too much or use up too much data they might cut your internet speed for the rest of the month.
o2 Internet is among the cheapest internet providers in Germany while offering very fast internet and a unbeatable flat-rate for land-line and mobile phone calls. If you can live with the data limitations then it will be a difficult decision to choose between o2 and 1&1. But rest assured no matter which provider you choose in the end you will not be disappointed.
Of course there are other German Internet providers like Deutsche Telekom and Vodafone. But we decided not to include them in our comparison.
Deutsche Telekom may be offering a very good service when it comes to speed, but the prices are way too high compared with 1&1 or o2.
Vodafone is a good company for DSL, but they neither offer the best service nor the best prices.
Once you are set with your internet provider it might be worth checking out your choices when it comes to the best German mobile phone contract.